Parent / Caregiver Resources

Are you concerned about access to publicly funded speech-language therapy for your child?

If you have concerns about your child’s speech and language services the first person to discuss this with is your speech-language pathologist (SLP). Depending on your concern your SLP may be able to resolve it or direct you to the appropriate channels within their organization.

However, organizations have finite funding and there may be limitations in terms of changes that can be made. Based on our experiences we have found that there are also limitations SLPs face when advocating for children to receive services since it can seem self-serving or it may create a conflict of interest with their employers.

Therefore, Communication Matters has decided to provide the following information for concerned parents and caregivers:

It is well known that the biggest change happens when parents/caregivers advocate for their children. If you know of, or happen to organize, a petition or Facebook group specifically to advocate for preschool SLP services in BC, please let us know so that we can add it to this page.

Other possible contacts include:

BC Patient Safety and Quality Council

  • The BC Patient Safety and Quality Council exists to bring about positive changes in the health system so that the best care is possible for all patients.  Through this organization, parents can give feedback about their experiences in accessing publicly funded speech and language services.  This information guides positive changes in the system.  Parents are also welcome to take a more active role in improving access and delivery of public speech and language services.

Office of Ombudsperson

  • If you think a provincial government ministry, provincial public authority, or regional health authority has treated you unfairly, the Office of the Ombudsperson may be able to help.  The role of the Office of the Ombudsperson is to impartially investigate individual complaints about unfair administrative actions in more than 2800 B.C. public authorities. In addition to resolving individual problems, the investigation of a complaint can lead to improvements in the system that could benefit many people.